How do I set up utilities and services when moving to Dubai?
Learn how to set up electricity, water, and telecommunications services for your new home in Dubai.
Setting up utilities and services is one of the essential steps when moving into a new home in Dubai. Here's a step-by-step guide:
Electricity and Water (DEWA)
The Dubai Electricity and Water Authority (DEWA) manages all utility connections. Once you sign your tenancy contract, register with DEWA online or in person. You’ll need your Ejari certificate, Emirates ID, and a security deposit (AED 2,000-4,000).
Telecommunications (Internet and Mobile)
For internet and mobile services, the main providers are Etisalat and DU. Both companies offer bundled packages with TV and landline services. To register, provide your tenancy contract, passport, and Emirates ID.
Cooling Services (District Cooling)
Some apartments use district cooling systems managed by companies like Empower or Emicool. Your landlord or building management will inform you if district cooling applies to your building.
Garbage and Maintenance Services
In most areas, garbage collection is included in the municipality fees paid by the landlord. For maintenance services, some buildings offer 24/7 maintenance contracts, while others may require you to arrange repairs independently.
Setting up these essential services ensures a smooth transition to your new home in Dubai.